Documentation

GC (Workspace Web Edition)

• Workspace Web Edition Help

GIM

• Genesys Info Mart Manager Help

WM

• Workforce Management Web for Agents Help

WDE

• Workspace 8.5.1 Help

GA

• Genesys Administrator Extension 8.5.0 Help
• Genesys Administrator Extension 8.5.2 Help

Pulse

• Pulse 8.5.0 Help

GRS

• Genesys Rules Authoring Tool Help

iWD

• iWD Manager Help
• iWD GAX Plugin Help

GA

• Genesys Administrator Extension Help

PMA

• PMA 8.5.1 Frontline Advisor Agent Help
• PMA 8.5.1 Frontline Advisor Manager Help
• PMA 8.5.1 Contact Center Advisor and Workforce Advisor Help