| Ligne 20 : | Ligne 20 : | ||
=== (EZP) Pulse === | === (EZP) Pulse === | ||
*[[Documentation:EZP:User:Welcome:8.5.0|Pulse 8.5.0 Help]] | *[[Documentation:EZP:User:Welcome:8.5.0|Pulse 8.5.0 Help]] | ||
| − | + | *[[Documentation:EZP:User:Welcome:8.5.1|Pulse 8.5.1 Help]] | |
| − | + | *[[Documentation:EZP:User:Welcome:8.5.103|Pulse 8.5.103 Help]] | |
=== (WM) Workforce Management === | === (WM) Workforce Management === | ||
Version du avril 22, 2016 à 18:30
Sommaire
(GA) Genesys Administrator
(GIM) Genesys Info Mart
(GRS) Genesys Rules System
(iWD) intelligent Workforce Distribution
(PMA) Performance Management Advisors
- PMA 8.5.1 Frontline Advisor Agent Help
- PMA 8.5.1 Frontline Advisor Manager Help
- PMA 8.5.1 Contact Center Advisor and Workforce Advisor Help
(EZP) Pulse
(WM) Workforce Management
(IW) Workspace Desktop Edition
(GC) Workspace Web Edition
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