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*[[Documentation:IWD:ManagerHelp:Welcome:8.5.0|iWD 8.5.0 Manager Help]] | *[[Documentation:IWD:ManagerHelp:Welcome:8.5.0|iWD 8.5.0 Manager Help]] | ||
*[[Documentation:IWD:GAXPluginHelp:Welcome:8.5.0|iWD 8.5.0 GAX Plugin Help]] | *[[Documentation:IWD:GAXPluginHelp:Welcome:8.5.0|iWD 8.5.0 GAX Plugin Help]] | ||
| + | |||
| + | <!--*[[Documentation:IWD:ManagerHelp:Welcome:8.5.1|iWD 8.5.1 Manager Help]] | ||
| + | *[[Documentation:IWD:GAXPluginHelp:Welcome:8.5.1|iWD 8.5.1 GAX Plugin Help]] | ||
| + | *[[Documentation:IWD:IWDWebHelp:Welcome:8.5.1|iWD 8.5.1 Web Help]]--> | ||
=== (PMA) Performance Management Advisors === | === (PMA) Performance Management Advisors === | ||
Version du août 10, 2016 à 15:34
Sommaire
(GA) Genesys Administrator
(GIM) Genesys Info Mart
(GRS) Genesys Rules System
(iWD) intelligent Workforce Distribution
(PMA) Performance Management Advisors
- PMA 8.5.1 Frontline Advisor Agent Help
- PMA 8.5.1 Frontline Advisor Manager Help
- PMA 8.5.1 Contact Center Advisor and Workforce Advisor Help
(EZP) Pulse
(WM) Workforce Management
(IW) Workspace Desktop Edition
(GC) Workspace Web Edition
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