Refreshing Agent Information

Using the Refresh Button

By default, information about agents in the RMC dashboard is not updated automatically. To update it, click the Refresh button ().

Automatic Refresh

Your administrator can configure RMC to make information about agents refresh automatically. See Automatic Dashboard Refresh Interval for details.

You can still click the Refresh button when it is active to refresh the dashboard yourself.

See also:

• Filtering the List of Agents
• Sorting the List of Agents
• Viewing Performance Metrics for Agents