(Update with the copy of version:DRAFT)
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= Comptes=
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= Accounts=
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{{#anc: Accounts}}
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The Accounts section of Configuration Manager enables you to configure the following objects:
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La section Comptes de Configuration Manager vous permet de configurer les objets suivants :
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*[[CfgAccessGroup|Access Groups]]
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*[[CfgAgentGroup|Agent Groups]]
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*[[CfgPerson|Users (Persons)]]
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*[[CfgRole|Roles]]
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*[[CfgSkill|Skills]]
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*[[CapacityRules|Capacity Rules]]
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==Video==
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===Genesys Administrator Extension: Creating skills, agent groups, and agents===
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{{#widget:Vimeo|id=218716644|height=500|width=500}}
  
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*[[CfgAccessGroup|Groupes d'accès]]
 
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*[[CfgAgentGroup|Groupes d'agents]]
 
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*[[CfgPerson|Utilisateurs (personnes)]]
 
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*[[CfgRole|Rôles]]
 
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*[[CfgSkill|Compétences]]
 
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*[[CapacityRules|Règles de capacité]]
 
  
 
[[category:Genesys Administrator Extension]]
 
[[category:Genesys Administrator Extension]]
 
[[category:Genesys Administrator Extension Help]]
 
[[category:Genesys Administrator Extension Help]]
 
[[Category:V:GA:DRAFT]]
 
[[Category:V:GA:DRAFT]]

Version du mai 10, 2019 à 17:10

Accounts

The Accounts section of Configuration Manager enables you to configure the following objects:

Video

Genesys Administrator Extension: Creating skills, agent groups, and agents

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