Agent Table of Contents Page

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[[Category:V:GC:v852]]
 
[[Category:V:GC:v852]]

Version du novembre 4, 2016 à 18:28

Welcome title: Aide de Workspace Web Edition

QuickStart title: Mise en route

channels title: Canaux

custinter title: Interactions avec le client

  • contacts title: Contacts
  • hist title: Historique du contact et des interactions
  • MyWorkbins title: Corbeilles
  • Responses title: Réponses types
  • GKCWWE title: Centre de connaissances
    • GKCAsk title: Utilisation du menu Deman
    • GKCBrowse title: Utilisation de l’onglet Parcourir
    • GKCHistory title: Utilisation de l’onglet Historique
  • cobrow title: Sessions de recherche commune
  • CustBrowse title: Historique du navigateur

intinter title: Interactions en interne

Outbound title: Campagne d’appels sortants

Reports title: Rapports

super title: Surveillance des agents

Nav title: Navigation dans Workspace

Videos title: "Didacticiels" vidéo

Help


* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.

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