m (1 révision importée) |
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| Ligne 11 : | Ligne 11 : | ||
<div class="map-box"> | <div class="map-box"> | ||
| − | ==== | + | ====The GAX Interface==== |
* [[LoginandPassword|Login and Password]] | * [[LoginandPassword|Login and Password]] | ||
| + | * [[UserInterface|Navigating the User Interface]] | ||
* [[Preferences|Setting Preferences]] | * [[Preferences|Setting Preferences]] | ||
| − | |||
</div> | </div> | ||
<div class="map-box"> | <div class="map-box"> | ||
| + | |||
====Configuration and Monitoring==== | ====Configuration and Monitoring==== | ||
| + | * [[DashSystem|System Dashboard]] | ||
* [[Agents|Using the Agents Window]] | * [[Agents|Using the Agents Window]] | ||
* [[ConfigMgmt|Using Configuration Manager]] | * [[ConfigMgmt|Using Configuration Manager]] | ||
| − | * [[ | + | * [[CentLog|Viewing Centralized Logs]] |
</div> | </div> | ||
<div class="map-box"> | <div class="map-box"> | ||
| + | |||
====Solution Deployment==== | ====Solution Deployment==== | ||
* [[InstallationPackages|Installation Packages]] | * [[InstallationPackages|Installation Packages]] | ||
| Ligne 42 : | Ligne 45 : | ||
====Audio Resource Management==== | ====Audio Resource Management==== | ||
* [[ARMOverview|Audio Resource Management]] | * [[ARMOverview|Audio Resource Management]] | ||
| + | </div> | ||
| + | |||
| + | <div class="map-box"> | ||
| + | ====Helpful Information==== | ||
| + | * [[TShoot|Troubleshooting GAX]] | ||
</div> | </div> | ||
Version du avril 14, 2017 à 21:09
Genesys Administrator Extension Help
Welcome to the Genesys Administrator Extension Help. This document introduces you to the GUI of Genesys Administrator Extension and describes concepts and procedures relevant to using this software in your contact center.
About Genesys Administrator Extension
Genesys Administrator Extension (GAX) introduces the next-generation user interface for Genesys that reduces both the overall operating costs and the time to deployment, by providing user-friendly interfaces that perform complex operations while at the same time preventing user error. This product is focused on the user experience for both Enterprise and Hosted customers, as well as by system administrators and line-of-business users.
The following are quick links to popular chapters and topics:
The GAX Interface
Configuration and Monitoring
Solution Deployment
Operational Parameter Management
Audio Resource Management
Helpful Information
Comments or questions about this documentation? Contact us for support!