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#From the '''Home''' menu on the toolbar, select '''Forecast'''. | #From the '''Home''' menu on the toolbar, select '''Forecast'''. | ||
#From the '''Forecast''' menu on the toolbar, select '''Historical Data'''. | #From the '''Forecast''' menu on the toolbar, select '''Historical Data'''. | ||
− | #From the '''Historical Data''' menu on the toolbar, select [[HDVlmsVw|Volumes]] or [[HDGrphsVw|Graphs]]. | + | #From the '''Historical Data''' menu on the toolbar, select [[HDVlmsVw|Volumes]] or [[HDGrphsVw|Graphs]] . |
#In the '''Objects''' tree, select an '''activity''', '''multi-site activity''', '''Site''', '''Business Unit''', or '''Enterprise'''. | #In the '''Objects''' tree, select an '''activity''', '''multi-site activity''', '''Site''', '''Business Unit''', or '''Enterprise'''. | ||
[[Category:V:WM:DRAFT]] | [[Category:V:WM:DRAFT]] |
Version actuelle datée du février 1, 2017 à 00:57
Historical Data
The views in Historical Data are:
Historical Data Volumes | Displays Interaction Volumes and AHT for historical data that has either been imported into WFM or collected automatically by WFM Data Aggregator. |
Historical Data Graphs | Displays your choice of statistics, using line charts and a table, for historical data that has either been imported into WFM or collected automatically by WFM Data Aggregator. |
To open these views:
La dernière modification de cette page a été faite le février 1, 2017 à 00:57.
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