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#From the '''Home''' menu on the toolbar, select '''Forecast'''.
 
#From the '''Home''' menu on the toolbar, select '''Forecast'''.
 
#From the '''Forecast''' menu on the toolbar, select '''Historical Data'''.
 
#From the '''Forecast''' menu on the toolbar, select '''Historical Data'''.
#From the '''Historical Data''' menu on the toolbar, select [[HDVlmsVw|Volumes]] or [[HDGrphsVw|Graphs]].
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#From the '''Historical Data''' menu on the toolbar, select [[HDVlmsVw|Volumes]] or [[HDGrphsVw|Graphs]] .
 
#In the '''Objects''' tree, select an '''activity''', '''multi-site activity''', '''Site''', '''Business Unit''', or '''Enterprise'''.
 
#In the '''Objects''' tree, select an '''activity''', '''multi-site activity''', '''Site''', '''Business Unit''', or '''Enterprise'''.
  
 
[[Category:V:WM:DRAFT]]
 
[[Category:V:WM:DRAFT]]

Version actuelle datée du février 1, 2017 à 00:57

Historical Data

The views in Historical Data are:

Historical Data Volumes Displays Interaction Volumes and AHT for historical data that has either been imported into WFM or collected automatically by WFM Data Aggregator.
Historical Data Graphs Displays your choice of statistics, using line charts and a table, for historical data that has either been imported into WFM or collected automatically by WFM Data Aggregator.

To open these views:

  1. From the Home menu on the toolbar, select Forecast.
  2. From the Forecast menu on the toolbar, select Historical Data.
  3. From the Historical Data menu on the toolbar, select Volumes or Graphs .
  4. In the Objects tree, select an activity, multi-site activity, Site, Business Unit, or Enterprise.
La dernière modification de cette page a été faite le février 1, 2017 à 00:57.
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