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=Modèles d'application=
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=Application Templates=
{{#anc:Application Templates}}
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An Application Template is the model you use for registering a new application in the Configuration Database. An Application Template describes the set of options that applies to an application of a particular type and version.
Un modèle d'application est le modèle utilisé pour l'enregistrement d'une nouvelle application dans la Configuration Database. Un modèle d'application décrit l'ensemble des options qui s'applique à une application de type et de version spécifiques.
 
  
Avant d'installer une nouvelle application Genesys, un modèle d'application doit être disponible pour cette application. Vous pouvez importer le modèle d'application générique fourni avec chaque application Genesys, ou vous pouvez créer un modèle d'application.
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Before installing a new Genesys application, an Application Template must be available for that application. You can import the generic Application Template that is supplied with every Genesys application, or you can create a new Application Template.
  
{{NoteFormat|Lors de la mise à niveau de versions précédentes d'applications Genesys, enregistrez les nouveaux modèles d'application correspondant aux nouvelles versions, si les notes de diffusion indiquent que ces dernières contiennent de nouvelles options de configuration essentielles à votre environnement.}}
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{{NoteFormat|When upgrading previously installed releases of Genesys applications, you must register new Application Templates for the new releases, if the Release Notes indicate that these releases contain new configuration options that are essential for your environment.}}
  
<tabber>
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==Viewing Application Templates==
Affichage des modèles d'application=
 
  
La liste des '''modèles d'application''' présente les modèles d'application figurant dans votre environnement. Elle est organisée selon la hiérarchie suivante : locataires, unités de configuration, sites et dossiers. Pour afficher les objets en fonction d'une hiérarchie spécifique, sélectionnez le type de hiérarchie dans le menu déroulant au-dessus de la liste.
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The '''Application Templates''' list shows the Application Templates that are in your environment. It is sorted in a hierarchy by Tenants, configuration units, sites, and folders. To view objects by a particular hierarchy, select the hierarchy type in the drop-down menu above the list.
  
{{NoteFormat|Les modèles d'application désactivés sont grisés dans la liste.}}
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{{NoteFormat|Application Templates that are disabled appear grayed out in the list.}}
  
Configuration Manager respecte les paramètres d'autorisation du locataire. Vous ne pouvez accéder qu'aux objets pour lesquels vous avez des autorisations et des privilèges.
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Configuration Manager respects tenancy permission settings. You can access only those objects that you have been granted permissions and privileges to access.
  
Vous pouvez filtrer le contenu de cette liste de deux façons :
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You can filter the contents of this list in two ways:
 
<ul>
 
<ul>
<li>Entrez le nom ou une partie du nom d'un objet dans le champ '''Filtre rapide'''.</li>
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<li>Type the name or partial name of an object in the '''Quick Filter''' field.</li>
<li>Cliquez sur l'icône en forme de cube pour ouvrir le volet du filtre '''Répertoire des locataires'''. Dans ce volet, cliquez sur le
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<li>Click the cube icon to open the '''Tenant Directory''' filter panel. In this panel, click the
locataire que vous souhaitez sélectionner. Utilisez le champ '''Filtre rapide''' de ce volet pour filtrer la liste des locataires.</li>
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Tenant that you want to select. Use the '''Quick Filter''' field in this panel to filter the Tenant list.</li>
 
</ul>
 
</ul>
  
Vous pouvez trier les éléments d'une liste en cliquant sur un en-tête de colonne. Pour inverser l’ordre de tri, cliquez une seconde fois sur l’en-tête de la colonne active. Vous pouvez ajouter ou supprimer des colonnes en cliquant sur '''Sélectionner les colonnes'''.
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You can sort the items in the list by clicking a column head. Clicking a column head a second time reverses the sort order. You can add or remove columns by clicking '''Select Columns'''.
  
Pour sélectionner ou désélectionner plusieurs objets en même temps, cliquez sur '''Sélectionner'''.
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To select or de-select multiple objects at once, click '''Select'''.
|-|
 
Utilisation des modèles d'application=
 
  
Pour créer un nouvel objet Modèle d'application, cliquez sur '''Nouveau'''. Pour afficher ou modifier les détails d'un objet existant, cliquez sur son nom ou cochez la case en regard de l'objet, puis cliquez sur '''Modifier'''.
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==Working with Application Templates==
  
Pour supprimer un ou plusieurs objets, cochez la case en regard du ou des objets dans la liste, puis cliquez sur '''Supprimer'''. Vous pouvez également supprimer des objets individuellement en cliquant sur l'objet, puis sur '''Supprimer'''.
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To create a new Application Template object, click '''New'''. To view or edit details of an existing object, click the name of the object, or click the check-box beside an object and click '''Edit'''.
  
{{NoteFormat|Vous ne pouvez pas supprimer un modèle d'application s'il a déjà été utilisé pour créer une application.}}
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To delete one or more objects, click the check-box beside the object(s) in the list and click '''Delete'''. You can also delete individual objects by clicking on the object and then clicking '''Delete'''.
  
Sinon, cliquez sur '''Plus''' pour effectuer les tâches suivantes :
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{{NoteFormat|You cannot delete an Application Template, if it has already been used to create an Application.}}
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Otherwise, click '''More''' to perform the following tasks:
 
<ul>
 
<ul>
<li>'''Cloner'''&mdash;Copier un modèle d’application.</li>
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<li>'''Clone'''&mdash;Copy an Application Template</li>
<li>'''Déplacer vers'''&mdash;Déplacer un modèle d’application vers une autre [[ConfigMgmt#hierarchy|structure hiérarchique]].</li>
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<li>'''Move To'''&mdash;Move an Application Template to another [[ConfigMgmt#hierarchy|hierarchical structure]].</li>
<li>Activer ou désactiver des modèles applications</li>
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<li>Enable or disable Application Templates</li>
<li>Créer un dossier, une unité de configuration ou un site. Consultez la rubrique [[ConfigMgmt#hierarchy|Hiérarchie des objets]] pour plus d'informations.</li>
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<li>Create a folder, configuration unit, or site. See [[ConfigMgmt#hierarchy|Object Hierarchy]] for more information.</li>
<li>'''Importer le modèle d'application'''&mdash;[[CfgAppPrototype#Importing_Application_Templates|Importer un modèle d'application]].</li>
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<li>'''Import Application Template'''&mdash;[[CfgAppPrototype|Import an Application Template]].</li>
 
</ul>
 
</ul>
  
Cliquez sur le nom d'un modèle d'application pour afficher d'autres informations sur l'objet. Vous pouvez également définir des [[ConfigMgmt#t-2|autorisations]], des [[ConfigMgmt#t-3|options et des options d'application]], et afficher des [[ConfigMgmt#t-4|dépendances]].
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Click the name of an Application Template to view additional information about the object. You can also set [[ConfigMgmt#t-2|permissions]], [[ConfigMgmt#t-3|options and application options]], and view [[ConfigMgmt#t-4|dependencies]].
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{{NoteFormat|If you change an application template for any existing application object, GAX displays a warning that the existing configuration options for the application will be replaced with options from the new template. You can choose to do one of the following:
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* Click '''Yes''' to replace all current configuration options with the new template.
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* Click '''No''' to open another dialog where you can choose whether to keep or replace any ''matching'' configuration options. (New options will automatically be appended.)
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* Click '''Cancel''' to close the dialog without making any changes.}}
  
 
{{AnchorDiv|create}}
 
{{AnchorDiv|create}}
 
{{Procedure
 
{{Procedure
|Title=Création d'objets Modèle d'application
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|Title=Creating Application Template Objects
 
|Purpose=
 
|Purpose=
 
|Prereqs=
 
|Prereqs=
 
|Steps=
 
|Steps=
 
<ol>
 
<ol>
<li>Cliquez sur '''Nouveau'''.</li>
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<li>Click '''New'''.</li>
<li>Entrez les informations suivantes. Pour certains champs, vous pouvez entrer le nom d'une valeur ou cliquer sur '''Parcourir''' pour sélectionner une valeur dans la liste proposée :
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<li>Enter the following information. For some fields, you can either enter the name of a value or click '''Browse''' to select a value from a list:
 
<ul>
 
<ul>
<li>'''Nom'''&mdash;Nom du modèle d'application. Vous devez spécifier une valeur pour cette propriété. Cette valeur doit être unique dans la Configuration Database. Une fois cette valeur définie, vous ne pouvez plus la modifier.</li>
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<li>'''Name'''&mdash;The name of the Application Template. You must specify a value for this property, and that value must be unique within the Configuration Database. Once you set the value, you cannot change it.</li>
<li>'''Type'''&mdash;Type d'application correspondant au modèle. Une fois cette valeur définie, vous ne pouvez plus la modifier.</li>
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<li>'''Type'''&mdash;The type of application to which the Application Template relates. Once you set the value, you cannot change it.</li>
<li>'''Version'''&mdash;Version de l'application correspondant au modèle. Vous devez spécifier une valeur pour cette propriété. Une fois cette valeur définie, vous ne pouvez plus la modifier. Genesys conseille de spécifier les trois premiers chiffres de la version de l'application.</li>
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<li>'''Version'''&mdash;The version of the application to which the Application Template relates. You must specify a value for this property. Once you set the value, you cannot change it. Genesys recommends that you specify the first three digits of the application version.</li>
<li>'''Locataire'''&mdash;Dans un environnement multilocataires, locataire auquel appartient cet objet. Cette valeur est automatiquement configurée sur le locataire spécifié dans le champ '''Répertoire du locataire''' de la liste d'objets.</li>
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<li>'''Tenant'''&mdash;In a multi-tenant environment, the Tenant to which this object belongs. This value is automatically set to the Tenant that was specified in the '''Tenant Directory''' field in the object list.</li>
<li>'''Activé'''&mdash;Si cette option est sélectionnée, l'objet sélectionné est dans un état de fonctionnement normal et peut être utilisé sans restriction.</li>
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<li>'''State Enabled'''&mdash;If selected, indicates that the object is in regular operating condition and can be used without any restrictions.</li>
 
</ul></li>
 
</ul></li>
<li>Cliquez sur '''Enregistrer'''.</li>
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<li>Click '''Save'''.</li>
 
</ol>
 
</ol>
 
|NextSteps=
 
|NextSteps=
 
}}
 
}}
  
{{#anc:Importing Application Templates}}
 
===Importation de modèles d'application===
 
  
Genesys propose des modèles génériques pour toutes les applications Genesys. Vous pouvez trouver les fichiers .apd de modèles d'application, livrés avec chaque version du logiciel Genesys, dans le dossier '''Modèles''' d'un CD du produit.
 
  
Pour importer un modèle d'application depuis le fichier .apd, procédez comme suit.
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{{Procedure
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|Title=Importing Application Templates
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 +
Genesys provides generic templates for all Genesys applications. You can find the .apd files for Application Templates, which come with every version of Genesys software, in the '''Templates''' folder on a product CD.
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To import an Application Template from the .apd file, perform the following procedure:
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|Steps=
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<ol>
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<li>Click '''More''', then select '''Import Application Template'''.</li>
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<li>A new window displays. Click '''Browse''' to select an Application Template .apd file to import.</li>
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<li>Click '''OK''' to upload the Application Template.</li>
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<li>Refer to [[CfgAppPrototype#create|Creating Application Template Objects]] to finish creating the Application Template object.</li>
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</ol>
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|NextSteps=
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}}
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{{AnchorDiv|ImpAppMet}}
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{{Procedure
 
{{Procedure
|Title=Importation de modèles d'application
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|Title=Importing Application Metadata
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You can import an application metadata XML file into an existing or a new Application Template for Application objects. You can perform the following functions by importing application metadata:
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*Define and describe Options which are available for end users to set up in an application.
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*View the available Options within the Application Template object, even before an application object is created, by using the template.
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*Edit or delete the user entered values of Options using the built-in editor. However, you cannot edit or delete the default template values.
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{{NoteFormat|<ul>
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<li>The values entered by users in the Application objects are validated against the values defined in the metadata XML file.</li>
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<li>If the metadata for DB Server application is imported, the configuration option '''[dbserver].stored_proc_result_table''' may have an empty value. If the option is not filled in with a valid value, DB Server may not start correctly. The workaround is to enter a valid value for this configuration option, or delete it from the application object (recommended).</li></ul>}}
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To import application metadata from an XML file, perform the following procedure:
 
|Purpose=
 
|Purpose=
 
|Prereqs=
 
|Prereqs=
 
|Steps=
 
|Steps=
 
<ol>
 
<ol>
<li>Cliquez sur '''Plus''', puis sélectionnez '''Importer le modèle d'application'''.</li>
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<li>Click '''Import Metadata'''. The '''Import Metadata''' window displays.</li>
<li>Une nouvelle fenêtre apparaît. Cliquez sur '''Parcourir''' pour sélectionner un fichier de modèle d'application au format .apd à importer.</li>
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<li>Click '''Choose File''', then browse and select an Application Metadata XML file to import.</li>
<li>Cliquez sur '''OK''' pour charger le modèle d'application.</li>
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<li>Click '''Upload''' to upload the Application Metadata.</li>
<li>Consultez la rubrique [[CfgAppPrototype#create|Création d'objets Modèle d'application]] pour terminer la création de l'objet Modèle d'application.</li>
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<li>Click '''Save'''. If the metadata is imported successfully, a green banner is displayed along with a confirmation message. If it is not imported, a red banner is displayed with an error message.</li>
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<li>Refer to [[CfgAppPrototype#create|Creating Application Template Objects]] to finish creating the Application Template object.</li>
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<li>Refresh the '''Options''' list to view the Options defined through the imported metadata in the Application Template object.</li>
 
</ol>
 
</ol>
 
|NextSteps=
 
|NextSteps=
 
}}
 
}}
  
</tabber>
 
  
 
[[Category:V:GA:DRAFT]]
 
[[Category:V:GA:DRAFT]]
 
[[category:Genesys Administrator Extension]]
 
[[category:Genesys Administrator Extension]]
 
[[category:Genesys Administrator Extension User Guide]]
 
[[category:Genesys Administrator Extension User Guide]]

Version du mai 10, 2019 à 17:10

Application Templates

An Application Template is the model you use for registering a new application in the Configuration Database. An Application Template describes the set of options that applies to an application of a particular type and version.

Before installing a new Genesys application, an Application Template must be available for that application. You can import the generic Application Template that is supplied with every Genesys application, or you can create a new Application Template.

Important
When upgrading previously installed releases of Genesys applications, you must register new Application Templates for the new releases, if the Release Notes indicate that these releases contain new configuration options that are essential for your environment.

Viewing Application Templates

The Application Templates list shows the Application Templates that are in your environment. It is sorted in a hierarchy by Tenants, configuration units, sites, and folders. To view objects by a particular hierarchy, select the hierarchy type in the drop-down menu above the list.

Important
Application Templates that are disabled appear grayed out in the list.

Configuration Manager respects tenancy permission settings. You can access only those objects that you have been granted permissions and privileges to access.

You can filter the contents of this list in two ways:

  • Type the name or partial name of an object in the Quick Filter field.
  • Click the cube icon to open the Tenant Directory filter panel. In this panel, click the Tenant that you want to select. Use the Quick Filter field in this panel to filter the Tenant list.

You can sort the items in the list by clicking a column head. Clicking a column head a second time reverses the sort order. You can add or remove columns by clicking Select Columns.

To select or de-select multiple objects at once, click Select.

Working with Application Templates

To create a new Application Template object, click New. To view or edit details of an existing object, click the name of the object, or click the check-box beside an object and click Edit.

To delete one or more objects, click the check-box beside the object(s) in the list and click Delete. You can also delete individual objects by clicking on the object and then clicking Delete.

Important
You cannot delete an Application Template, if it has already been used to create an Application.

Otherwise, click More to perform the following tasks:

Click the name of an Application Template to view additional information about the object. You can also set permissions, options and application options, and view dependencies.

Important
If you change an application template for any existing application object, GAX displays a warning that the existing configuration options for the application will be replaced with options from the new template. You can choose to do one of the following:
  • Click Yes to replace all current configuration options with the new template.
  • Click No to open another dialog where you can choose whether to keep or replace any matching configuration options. (New options will automatically be appended.)
  • Click Cancel to close the dialog without making any changes.

Procédure : Creating Application Template Objects


Étapes

  1. Click New.
  2. Enter the following information. For some fields, you can either enter the name of a value or click Browse to select a value from a list:
    • Name—The name of the Application Template. You must specify a value for this property, and that value must be unique within the Configuration Database. Once you set the value, you cannot change it.
    • Type—The type of application to which the Application Template relates. Once you set the value, you cannot change it.
    • Version—The version of the application to which the Application Template relates. You must specify a value for this property. Once you set the value, you cannot change it. Genesys recommends that you specify the first three digits of the application version.
    • Tenant—In a multi-tenant environment, the Tenant to which this object belongs. This value is automatically set to the Tenant that was specified in the Tenant Directory field in the object list.
    • State Enabled—If selected, indicates that the object is in regular operating condition and can be used without any restrictions.
  3. Click Save.


Procédure : Importing Application Templates

Genesys provides generic templates for all Genesys applications. You can find the .apd files for Application Templates, which come with every version of Genesys software, in the Templates folder on a product CD. To import an Application Template from the .apd file, perform the following procedure:


Étapes

  1. Click More, then select Import Application Template.
  2. A new window displays. Click Browse to select an Application Template .apd file to import.
  3. Click OK to upload the Application Template.
  4. Refer to Creating Application Template Objects to finish creating the Application Template object.


Procédure : Importing Application Metadata

You can import an application metadata XML file into an existing or a new Application Template for Application objects. You can perform the following functions by importing application metadata:

  • Define and describe Options which are available for end users to set up in an application.
  • View the available Options within the Application Template object, even before an application object is created, by using the template.
  • Edit or delete the user entered values of Options using the built-in editor. However, you cannot edit or delete the default template values.
Important
  • The values entered by users in the Application objects are validated against the values defined in the metadata XML file.
  • If the metadata for DB Server application is imported, the configuration option [dbserver].stored_proc_result_table may have an empty value. If the option is not filled in with a valid value, DB Server may not start correctly. The workaround is to enter a valid value for this configuration option, or delete it from the application object (recommended).

To import application metadata from an XML file, perform the following procedure:


Étapes

  1. Click Import Metadata. The Import Metadata window displays.
  2. Click Choose File, then browse and select an Application Metadata XML file to import.
  3. Click Upload to upload the Application Metadata.
  4. Click Save. If the metadata is imported successfully, a green banner is displayed along with a confirmation message. If it is not imported, a red banner is displayed with an error message.
  5. Refer to Creating Application Template Objects to finish creating the Application Template object.
  6. Refresh the Options list to view the Options defined through the imported metadata in the Application Template object.
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