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Version du octobre 25, 2016 à 23:00
Workspace Desktop Edition Help
Genesys Workspace Desktop Edition (Workspace) is a modular, customizable application that enables you to handle contact-center interactions, monitor contact-center and personal KPIs, and consult with your colleagues.
The Workspace Desktop Edition Help contains information about how to:
- Use the Windows and Views to handle customer interactions, according to your role in the contact-center.
- Use the components, features, and controls that enable you to complete tasks, according to your role in the contact-center.
- Launch Workspace.
- Use keyboard navigation and accessibility.
Comments or questions about this documentation? Contact us for support!