Help Table of Contents Page
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[[Category:V:IW:8.5.1]] | [[Category:V:IW:8.5.1]] | ||
Version actuelle datée du août 20, 2018 à 16:24
Welcome title: Aide de Workspace Desktop Edition
Launching_Interaction_Workspace title: Lancement de Workspace
Keyboard_Navigation_and_Accessibility title: Navigation à l'aide du clavier et accessibilité
Composite_Views_Overview title: Présentation des fonctionnalités
- Login title: Connexion
- Main_Window title: Fenêtre principale
- Statistics_Gadget title: Outil de statistiques
- Interaction_Preview title: Aperçu de l’interaction
- Voice_Tasks_Overview title: Présentation des tâches vocales
- Voice_Interaction title: Interaction vocale
- Internal_Voice_Interaction title: Interaction vocale interne
- Voice_Consult title: Consultation vocale
- Voice_Recording title: Enregistrement vocal
- Video_Interaction title: Interaction vidéo
- Voice_Interaction title: Interaction vocale
- Web_Callback_Interaction title: Interactions de rappel
- Chat_Tasks_Overview title: Présentation des tâches de Chat
- Chat_Interaction title: Interaction par Chat
- Chat_Consult title: Consultation par Chat
- Chat_Interaction title: Interaction par Chat
- E-Mail_Interaction title: Présentation des tâches par e-mail
- Inbound_E-Mail title: E-mail entrant
- Outbound_E-Mail title: E-mail sortant
- QA_Review_of_E-Mail title: Contrôle AQ des interactions par e-mail
- Inbound_E-Mail title: E-mail entrant
- SMS_Interaction title: Interactions par SMS et MMS
- Workitems title: Eléments de travail
- SkypeUsingPlugin title: Utilisation du module complémentaire Workspace pour Skype for Business
- FBixnWindow title: Interaction par Facebook
- TwIxnWindow title: Interaction par Twitter
- RSSixnWindow title: Interaction par RSS
- Internal_IM title: Messagerie instantanée interne
- Outbound_Campaigns_Overview title: Aperçu des campagnes d'appels sortants
- Outbound_Preview_Calls title: Appels sortants en mode Prévisualisation
- Outbound_Push_Preview_Calls title: Appels de prévisualisation Insertion sortante
- Outbound_Progressive_Calls title: Appels sortants en mode Progressif
- Call_Actions_for_Outbound_Calls title: Actions d'appel pour les appels sortants
- Outbound_Preview_Calls title: Appels sortants en mode Prévisualisation
Atomic_Views_Overview title: Composants, fonctions et commandes
- Case_Data title: Données de contexte
- KPI_Summary title: Statistiques du centre de contact
- Contact_Record title: Répertoire des contacts
- History title: Historique du contact
- Contact_Search title: Recherche de contact
- Disposition_Code title: Code de disposition
- Activity_Timeout title: Délai d'inactivité
- Call_History title: Historique de l'interaction
- Active_Interactions_Tooltip title: Interactions en cours et récentes
- Interaction_Search title: Recherche d'interaction
- Manual_Contact_Assignment title: Affectation manuelle et automatique du contact
- My_Campaigns title: Mes campagnes
- My_History title: Mon historique
- My_Messages title: Mes messages
- My_KPIs title: Mes statistiques
- My_Status title: Mon état
- Notepad title: Remarque
- Print_Preview title: Impression
- Responses title: Réponses
- Reschedule title: Planifier un rappel
- Spelling_Check title: Correction orthographique
- Team_Communicator title: Team Communicator
- Team_Lead title: Chef d'équipe
- Workbins title: Corbeilles
Help
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La dernière modification de cette page a été faite le août 20, 2018 à 16:24.
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