Documentation

GIM

• Genesys Info Mart Manager Help

WM

• Workforce Management Web for Agents Help

WDE

Workspace 8.5.1 Help

GAX

Genesys Administrator Extension 8.5.0 Help

Pulse

Pulse 8.5.0 Help

GRS

Genesys Rules Authoring Tool Help

iWD

iWD Manager Help

iWD GAX Plugin Help

GA

Genesys Administrator Extension Help

PMA

• PMA 8.5.1 Frontline Advisor Agent Help
• PMA 8.5.1 Frontline Advisor Manager Help
• PMA 8.5.1 Contact Center Advisor and Workforce Advisor Help