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Version du mai 10, 2019 à 17:08
Sommaire
(GA) Genesys Administrator
(EZP) Genesys Pulse
- Genesys Pulse 8.5.0 Help
- Genesys Pulse 8.5.1 Help
- Genesys Pulse 8.5.103 Help
- Genesys Pulse 9.0.0 Help
(GRS) Genesys Rules System
(iWD) intelligent Workforce Distribution
(PMA) Performance Management Advisors
- PMA 8.5.2 Frontline Advisor Manager Help
- PMA 8.5.2 Contact Center Advisor and Workforce Advisor Help
- PMA 8.5.1 Frontline Advisor Agent Help
- PMA 8.5.1 Frontline Advisor Manager Help
- PMA 8.5.1 Contact Center Advisor and Workforce Advisor Help
(WM) Workforce Management
- Workforce Management 8.5.1 Web for Agents Help
- Workforce Management 8.5.2 Web for Agents Help - Classic
- Workforce Management 8.5.2 Web for Supervisors Help
(IW) Workspace Desktop Edition
(GC) Workspace Web Edition
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