| Ligne 48 : | Ligne 48 : | ||
=== (GC) Workspace Web Edition === | === (GC) Workspace Web Edition === | ||
*[[Documentation:GC:Agent:Welcome:v852|Workspace Web Edition 8.5.2 Help]] | *[[Documentation:GC:Agent:Welcome:v852|Workspace Web Edition 8.5.2 Help]] | ||
| + | |||
| + | === (PSAAS) Workspace Web Edition 9 === | ||
| + | * [[Documentation:PSAAS:Supervisor:AD:Public|Workspace Web Edition 9 Supervisor Help]] | ||
| + | * [[Documentation:PSAAS:Agent:AD:Public|Workspace Web Edition 9 Agent Help]] | ||
Version du septembre 27, 2019 à 12:19
Sommaire
(GA) Genesys Administrator
- Genesys Administrator Extension 8.5.0 Help
- Genesys Administrator Extension 8.5.2 Help
- Genesys Administrator Extension 9.0.0 Help
(EZP) Genesys Pulse
- Genesys Pulse 8.5.0 Help
- Genesys Pulse 8.5.1 Help
- Genesys Pulse 8.5.103 Help
- Genesys Pulse 9.0.0 Help
(GRS) Genesys Rules System
(iWD) intelligent Workforce Distribution
(PMA) Performance Management Advisors
- PMA 8.5.2 Frontline Advisor Manager Help
- PMA 8.5.2 Contact Center Advisor and Workforce Advisor Help
- PMA 8.5.1 Frontline Advisor Agent Help
- PMA 8.5.1 Frontline Advisor Manager Help
- PMA 8.5.1 Contact Center Advisor and Workforce Advisor Help
(WM) Workforce Management
- Workforce Management 8.5.1 Web for Agents Help
- Workforce Management 8.5.2 Web for Agents Help - Classic
- Workforce Management 8.5.2 Web for Supervisors Help
(IW) Workspace Desktop Edition
(GC) Workspace Web Edition
(PSAAS) Workspace Web Edition 9
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